Privacy Policy
Privacy Policy
At Ethereal Aesthetics, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or receive treatments at our clinic.Ethereal Aesthetics is committed to protecting your privacy and handling your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. At Ethereal Aesthetics, we value your privacy and are committed to safeguarding your personal information. We pledge to:
Information We Collect
We may collect the following information when you engage with us:
- Personal details: name, email address, phone number, date of birth.
- Medical information: health history, medication, allergies, and other information necessary to safely carry out your treatment.
- Payment details: when purchasing treatments, packages, or products.
- Website usage data: collected via cookies and Google Analytics (e.g., device type, location, browser, IP address — but no personally identifiable information).
How We Use Your Information
We use your information to:
- Provide safe and personalised treatments.
- Manage your bookings, payments, and appointments.
- Communicate with you regarding your treatments, reminders, and clinic updates.
- Improve our website and client experience.
- Comply with legal and regulatory requirements.
We will only use your information for the purposes explained above and will never sell or share your data with third parties for marketing purposes.
Data Sharing
Your information may be shared only with:
- Our practitioners directly involved in your care.
- Service providers who help us operate (e.g., booking or payment platforms).
- Regulators or legal authorities if required by law.
How We Protect Your Data
- We are committed to keeping your information secure. Personal data is stored safely and only accessible by authorised staff. We regularly review our systems to ensure compliance with the UK GDPR and the Data Protection Act 2018.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or outdated information.
- Request deletion of your personal data.
- Restrict or object to certain types of processing.
- Request a copy of your data in a portable format.
To exercise your rights, please email us at ethereal.aesthetics@gmail.com. We may need to verify your identity before processing your request.
If you believe your data has been processed unlawfully, you may also lodge a complaint with the Information Commissioner’s Office (ICO).
If you believe your data has been processed unlawfully, you may also lodge a complaint with the Information Commissioner’s Office (ICO).
Cookies & Analytics
We use cookies and Google Analytics to track website performance and user behaviour. This helps us understand how clients use our website so we can make improvements.You can disable cookies in your browser at any time. For more information, see Google’s Privacy Overview.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, with the updated date shown at the bottom.
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